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Technology

Telephony
Telephony is the newest technology service offered by the experts at eSapp Consulting. Telephony, also called computer telephony integration, or voice over IP, is expected to be the number one reason for Internet growth over the next ten years. Telephony includes the ability to use the Internet to complete phone calls, videoconferences, or even meeting collaborations--without the previously high cost of long distance charges, dedicated point-to-point connectivity, or proprietary equipment expenditures. eSapp Consulting has implemented telephony solutions for a variety of clients who view this area of technology as a way to cut operations costs, while improving the overall level of service to their clientele. Whether you are attempting to integrate an existing phone system to a contact management database, establish a local call distribution center, or automate every element of your customer service operations, eSapp Consulting can provide the solution.

Here is a list of clients that have utilized our telephony expertise:

• Apartment Investment and Management Corporation (AIMCO)
• Inland Paper Packaging, Incorporated
• Forum Credit Union
• Made2Manage Systems, Inc.
• Treadway Racing, LLC
• Expanets, Incorporated

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